Tourism and travel experiences are still highly restricted by physical accessibility barriers, such as: transportation constraints, inaccessible accommodation and tourism sites as well as information barriers such as a general lack of information. The tourism industry has on the one hand neglected to provide information about accessibility and on the other hand to adopt inclusive design principles. This is because of lack of enforcement of statutory building regulations, lack of knowledge and misperception about disabled and elderly customers’ actual requirements, and social segregation and stereotype challenges of catering for disabled and elderly customers. To address the accessibility requiring market and benefit from the multiplier effects generated by friends and relatives travelling with them tourism organisations and destinations should reassure accessibility in both their physical/built and on-line environments.The Special Thematic Session on Accessible Tourism is organized to provide a forum to discuss major issues related to Accessible Tourism, to identify existing barriers as well as technologies, strategies and approaches to promote Accessible Tourism. The Accessible Tourism section of ICCHP invites papers from all aspects across a wide spectrum of Information and Communications Technologies and Accessible Tourism. The Special Thematic Session particularly invites tourism-hospitality-leisure related papers on usages of

• eTourism and disability
• Accessible tourism websites and accessible Tourism Information Systems (TIS)
• Accessible travel and leisure
• Accessibility information / guidelines / audits for tourism products
• Mobile services for people with disabilities
• Usability and user-interface studies
• Technologies and applications supporting accessible tourism
• Social Media and people with disabilities
• Economic evaluations of accessible tourism
• Distribution strategies
• eAccessibility
• Universal Design and usability
• eInclusion
• Case studies of eTourism applications for the disabled markets, as well as
• the usage of technology for facilitating disabled tourists before and during their visit are particularly welcome.

Chair

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  Franz Pühretmair, KI-I